Business One Cloud Upgrade 2511 Information and Instructions

This set of upgrades for our Business One Cloud hosted customers run from March 30th April 17th. 
Sandboxes are upgraded 1 week before Production databases.
If you need to find out what day your company is scheduled, please contact support and share this information with your co-workers.


Table of Contents:

Important Reminders
Important Actions
What is in the upgrade?
How do I log in after the update?
RDP (Remote App Portal)
RDWeb Client
Web Client
Service Layer & Mobile App Information
Crystal Report and Database User Credentials
Known Issues

Important Reminders

Not everyone receives our emails due to bounces or not having their contact info in our mass mailer. Please share all of this info with your colleagues and ensure all users are aware.

Upgrades occur on the night of the date sent in the email and will be ready for use the following day.

 

Important Actions

Crystal Reports and 3rd party access (such as API & Service Layer) will require new credentials or URL's after each upgrade Please see the info at the bottom of the page

Additionally database names that were adjusted during the security incident will be brought back into standard naming conventions. You can easily identify your database name by looking for the name in the Choose Company screen in the Parenthesis (DB NAME)

What is in the upgrade?

This upgrade includes bug fixes, performance and stability improvements, and feature enhancements for Version 10 Service Packs from 2505, 2508, and 2511. The main focus of this update is adding features to the Web Client, both features being moved from the B1 Client and new exclusive features only available on the Web Client.

SAP Business One Cloud (your environment) does not yet support the IAM and other new Authentications methods. We will inform you when it becomes available.


Specifics for 2505, 2508, and 2511 are covered in the following links:

SAP Release Highlights:

Business One Highlights SQL
Business One Highlights HANA

You may need to expand the page size at the bottom left.


Some find this version of the What's New more digestible.


 

SAP What's New Videos:

What's New in SAP Business One 10.0 SP 2508 SAP Website

What's New in SAP Business One 10.0 SP 2508 YouTube

Web Client Training:  https://learnbusinessonewebclient.com/

Web Client Guide: Web Client Guide

How do I log in after the update?

After the update, whether to your sandbox or your production environment, instructions for accessing the RemoteApp Portal, the RDWeb Client, and the new Web Client are listed below. 

RemoteApp Portal

1. Go to the SAP Connect Portal (https://connect.business1cloud.com/).
2. Click the Connect RemoteApp button
3. Login using your normal SAP Business One username and password (Optional: exclude the cloud\ prefix)
4. After the database upgrade, Select the "NBS 10.2511" icon or folder as shown below This will show with a red "New version" for the new options available to you.
5. Make your selection and download the RDP file you wish to use
6. Login using your normal SAP Business One username and password (Mandatory: including the cloud\ prefix)

RDWeb Client

1. Go to the SAP RDWeb URL (https://connect.business1cloud.com/).
2. Select Connect to RDWeb Client button
3. Login using your normal SAP Business One username and password (excluding the cloud\ prefix)
4. After the database upgrade, Select the "NBS 10.2511" icon or folder as shown below

You can adjust the view to read the labels better
 

Web Client 

1. Go to the Navigator Connect Portal (https://connect.business1cloud.com/).
2. Select the appropriate link on the lower half of the page
   or Sign in using your normal SAP Business One username and password (excluding the cloud\ prefix and Select Login to the web client on the bottom left
3. Select your Company (Database) name to continue

Service Layer & Mobile App

There will also be a new URL for service layer integrations and the mobile app. These change each upgrade from the old service unit to the new one, this time its from nh2502 -> nh2511 and ns2502 -> ns2511 for HANA and SQL respectively. The new links are below:

Updated addresses and settings. 

• WebClient:  https://nh2511.business1cloud. com
• Service Layer:  https://nh2511.business1cloud. com:50000
• Mobile:  https://nh2511.business1cloud. com
• IConnect:  https://nh2511.business1cloud. com/B1IConnectWs/B1NBS.svc

Crystal Report and Database User Credentials

During each upgrade the Crystal Report and other Database Usernames were changed to match the new service unit. We have eliminated this in our 2511 update to eliminate the need to update credentials after each update. You should no longer need to update this after each upgrade.

Example
New Username: "iconnect_nbstest"
PW: "ExamplePassword1234"

However Server names change so refreshing the connection will still be necessary.
This Guide on updating Crystal Reports connection 

If that does not work or you are making a new report. Use Database > Set Datasource
Remember that when you create a new connection you will need to create it as OLE DB (ADO), for Provider use Microsoft OLE DB Provider for SQL Server, Press Next, Fill in connection info like you did in the guide and press Finish.

Known Issues
 

Protocol Not Allowed

This issue appears to occur when using the Save and View button while creating a document. If you do that and then try to Print/Export PDF or Send an email, you can receive this error message. Using instead Save and New, then pressing the Left Green Arrow or Ctrl+Left Arrow Key you will avoid this issue. 

If you are currently using Save and View, there is a small drop down on the right side of the button to change  it to Save and New instead.


This is an issue with 10.0 2511 and cannot be resolved until the next upgrade in the Fall if SAP has addressed it by then. SAP's Note is https://me.sap.com/notes/3687085
You would need an SAP account to view it, but the text of that note describes what I have shown above.

 

Please reach out to us if you have any questions via email to support@nbs-us.com, or by phone at 801-701-2060.