This set of upgrades for our Business One Cloud hosted customers run from September 21st through October 9th. 
Sandboxes are upgraded 1 week before Production databases.
If you need to find out what day your company is scheduled, please contact support and share this information with your co-workers.


Table of Contents:

Important Reminders
Important Actions
What is in the upgrade?
How do I log in after the update?
RDP (Remote App Portal)
RDWeb Client
Web Client
Service Layer & Mobile App Information
Crystal Report and Database User Credentials
Known Issues

Important Reminders

Not everyone receives our emails due to bounces or not having their contact info in our mass mailer. Please share all of this info with your colleagues and ensure all users are aware.

Upgrades occur on the night of the date sent in the email and will be ready for use the following day.

 

Important Actions

Crystal Reports and 3rd party access (such as API & Service Layer) will require new credentials or URL's after each upgrade Please see the info at the bottom of the page
 

What is in the upgrade?

This upgrade includes bug fixes, performance and stability improvements, and feature enhancements for Version 10 Service Packs from 2602, and 2605. The main focus of this update is adding features to the Web Client, both features being moved from the B1 Client and new exclusive features only available on the Web Client.

Roughly 70% of the updates are Web Client Enhancements

The previously introduced "Save and View" "Protocol Not Allowed" error was also fixed.
 

SAP Business One Cloud (your environment) does not yet support the IAM and other new Authentications methods. We will inform you when it becomes available.


Specifics for 2602, and 2605 are covered in the following links:

SAP Release Highlights:

Business One Highlights SQL
Business One Highlights HANA

You may need to expand the page size at the bottom left.


Some find this version of the What's New more digestible.


 

SAP What's New Videos:

What's New in SAP Business One 10.0 SP 2602 Videos

Web Client Training:  https://learnbusinessonewebclient.com/

Web Client Guide: Web Client Guide

How do I log in after the update?

After the update, whether to your sandbox or your production environment, instructions for accessing the RemoteApp Portal, the RDWeb Client, and the new Web Client are listed below. 

RemoteApp Portal

1. Go to the SAP Connect Portal (https://portal.business1cloud.com/).
2. Click the Connect RemoteApp button
3. Login using your normal SAP Business One username and password (Optional: exclude the cloud\ prefix)
4. After the database upgrade, Select the "NBS 10.2605" icon or folder as shown below This will show with a red "New version" for the new options available to you.
5. Make your selection and download the RDP file you wish to use
6. Login using your normal SAP Business One username and password (Mandatory: including the cloud\ prefix)

RDWeb Client

1. Go to the SAP RDWeb URL (https://portal.business1cloud.com/).
2. Select Connect to RDWeb Client button
3. Login using your normal SAP Business One username and password (excluding the cloud\ prefix)
4. After the database upgrade, Select the "NBS 10.2605" icon or folder as shown below

You can adjust the view to read the labels better
 

Web Client 

1. Go to the Navigator Connect Portal (https://portal.business1cloud.com/).
2. Select the appropriate link on the lower half of the page
   or Sign in using your normal SAP Business One username and password (excluding the cloud\ prefix and Select Login to the web client on the bottom left
3. Select your Company (Database) name to continue

Service Unit Links
 

Service Layer & Mobile App

There will also be a new URL for service layer integrations and the mobile app. These change each upgrade from the old service unit to the new one, this time its from nh2511 -> nh2605 and ns2511 -> ns2605 for HANA and SQL respectively. The new links are below:

 

• WebClient:  https://nh2605.business1cloud. com
• Service Layer:  https://nh2605.business1cloud. com:50000
• Mobile:  https://nh2605.business1cloud. com
• IConnect:  https://nh2605.business1cloud. com/B1IConnectWs/B1NBS.svc

Crystal Report and Database User Credentials

During each previous upgrade the Crystal Report and other Database Usernames were changed to match the new service unit. We have eliminated this in our 2511 update to eliminate the need to update credentials after each update. You should no longer need to update this after each upgrade.

Example
New Username: "iconnect_nbstest"
PW: "ExamplePassword1234"

However Server names change so refreshing the connection may still be necessary.
This Guide on updating Crystal Reports connection 

If that does not work or you are making a new report. Use Database > Set Datasource
Remember that when you create a new connection you will need to create it as OLE DB (ADO), for Provider use Microsoft OLE DB Provider for SQL Server, Press Next, Fill in connection info like you did in the guide and press Finish.

Known Issues
 

None at this time

 

Please reach out to us if you have any questions via email to support@nbs-us.com, or by phone at 801-701-2060.