How to Clear Cache and Cookie to Resolve Certificate Error for RDWeb Client

In order to maintain security standards, certificates must be renewed on a regular basis. On occasion this can cause a error to occur when your browser has cached the previous certificate and is not grabbing the new one automatically. 

Instructions bellow are for Chrome which is the recommended method of accessing the site. 
If you use another browser here is an article that can assist you Norton How to Clear Cache and Cookies


In order to force your browser to obtain the current certificate navigate to the RDWeb Client

1 Click on the icon at the left edge of your address bar. This may appear as a Padlock or two lines with dots/circles.
 

2 Click "Site settings"

3 Click "Delete data"

4 Confirm Deletion

Now that this is done your browser should obtain the new certificate next time you visit the site. RDWeb Client